Friday, June 1, 2012

BOA

I just want to rant about how stupid bank of america is.  I only got an account with them so that I wouldn't get charged for using ATMs, by the way.  I keep trying to set up direct deposit for my paychecks, but, understandably, I need the account number.  You would think in the 21st century that this would be easy to get via ATM or the bank's website, but, no, BOA insists on hiding my number from me at ATMs, for what reason I cannot fathom, and their website refuses to let me sign in because I don't know the passcode that THEY NEVER GAVE ME and I can't reset because "security purposes," even though I've already given them my debit card number, my PIN, and my SSN.  There is literally NO WAY ON EARTH that I could have all this information and not be me.  Why not just look on my bank statement, you ask?  Well, they keep sending my statements to my old address, and I can't tell them to change addresses because I would need to sign on to the website to do so.  In what universe does this security system make any sense?  I just want to know my account number so that I can put money in the account, something which I am able to do via LESS INFORMATION than I have already given them.  Just to belabor the point, with LESS INFORMATION than I have already given them, I could take all the money in the account out in cash and close it.  These people are morons.

2 comments:

j1048576l said...

A+

I'd like to throw in my $0.02 and point out that US Bank has a total of two ATMs and zero branches in the entire state of Michigan. I guess they couldn't be bothered to include the whole "USA" in their name, and they just let it trickle down.

And, yes, you could slaughter your first-born in sacrifice to the banking gods, but they still won't hand over your account or card number.

Hot Topologic said...

Kind of amazed about the Michigan thing. They're so prevalent here, which is one of the few good things I can say about them. Anyway, I did manage to get my number, eventually.